I'm rather perturbed by this whole newspaper mess, in case you couldn't tell. We didn't get the paper yet again today. Yes, I called them 3 times yesterday and never received a paper. And yes, I called them about 3, maybe 4, times today with no paper. But the people that I actually talk to on the phone are very sympathetic, and helpful. The problem lies with the people in St George, I believe. In my most recent phone conversation, the customer service representative gave me credit for the non-delivered paper today (don't worry, we got credit for yesterday as well), and she mentioned that the manager down here is required to re-deliver a paper if you call in before 10 (which I did). She gave me her name, and told me to call in the morning to let her know if I got today's paper or not. How kind and thoughtful?
This just in! The paper arrived! Only 9 hours late, but at least we got it. So Part 21 of this saga is closed, but will there be a Part 22 tomorrow? Only time will tell.
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